Business Task



Business Task
Intelligence (BTI)

Business Task Intelligence (BTI), which combines Artificial Intelligence and Machine Learning to monitor User Behaviour on Desktops in order to mine and map business processes. The integration of VenAutomate’s proprietary Data Analytics with our BTI platform ranks Candidate Processes for Automation according to ROI, as well as providing additional valuable insights in the VenAutomate Dashboard

  • Mines and Discovers Processes, as well as (i) process paths and (ii) sub-process paths, based on User Behaviour and User Activities on Desktop, thereby digitising process automation through imitation learning

  • Consolidates Detailed Process Insights, in a clear and customizable Event Logs in the VenAutomate Dashboard

  • Builds Digital Visualizations of end-to-end process execution and task execution, with detailed Process Workflow Maps and Process Journey Maps

  • Identifies Process Path Variations, thereby informing business process decision-making

  • Recommends Ideal Paths, based on potential time saving and cost saving

  • Calculates Process Data & Metrics, including detailed analysis and ranking of-

    • Path Frequency

    • Numbers of Steps

    • Process & Step Time

    • Individual User Preferences & Performance

    • Event Log Time Stamps

  • Monitors User & Digital Worker Performance, with recommendations for corrective actions based on data And User Activity Analysis

  • Monitors User-to-User & User-to-Digital Worker Interaction, with detailed analytics and mapping of workflows

  • Analyses Adherence to Compliance, Regulatory and SLA frameworks, with alerts in the event of process execution rule violation

  • Compares Process Paths side-by-side, to augment User Review to augment future planning

  • Fastest Intelligent Automation Implementation in the World, as BTI is the only Task Mining software product that is integrated with VenAutomate Digital Automation Planning (DAP) and VenAutomate Autonomous Intelligent Automation (AIA), With The Combination of The Three Components Forming The World’s First Autonomous Automation Solution, That Can Be Used To Execute Intelligent Automation Without The Need For Intensive Set-Up, Configuration, Integration or API Build

  • Discovers Processes for Intelligent Automation automatically, with clear insights on process paths and steps, including Intelligent Automation protocols for exceptions

  • Prioritises Candidate Processes for Intelligent Automation, based on (i) suitability for RPA and (ii) Return on Investment value proposition

  • System Agnostic, since BTI extracts data and insights from all programs, files and sources accessed by Users on desktops

  • Provides Insights Non-Intrusively, because data is gathered, mined, processed and analysed without BTI requiring changes or special co-operation from Applications or Users

  • All Outputs Are Based On An Objective Analysis Of The “As-Is” State, Meaning That Managers Get An Impartial View of Users’ Activities, Which Can Then Be Aligned, Corrected, Improved, Benchmarked Or Standardized, Irrespective Of Whether The Concerned Process Is A Candidate For Automation Or Not

  • Compatible With Leading Process Intelligence Software, allowing Users to make decisions based on insights from both Desktop Data/ User Behaviour and Machine Data/ Event Logs

  • Provides Alerts for Protocol Violations, leading to increased efficiency, compliance and SLA adherence

  • Built for Business Users, based on no-code architecture and easy-to-use Dashboard

  • Embeds Measurable and Realistic Expectations of Outcomes into an RPA project prior to Automation design

  • BTI provides valuable answers to questions that are relevant to Business Users, including Operations, Sales & Marketing, Finance and Compliance:

  • Which processes are team members following and in which way?

  • How efficient are Team Members or Digital Workers?

  • Which processes should be prioritised for Automation?

  • Which applications are used most often and which applications are not being utilized correctly?

  • What are the ‘blockers’ in specific processes?

  • Are processes being executed in a compliant way?

  • How many Path Variations are there for a process and what is the Ideal Path for that process?

  • How many systems or applications are involved in a process?