Implementing automation into any organization can sometimes become worrying for employees, who associate these new technologies with redundancies and cuts. This can affect those who primarily work in administrative positions with repetitive tasks. Nevertheless, Robotic Process Automation (RPA) should be considered as less of a threat to employee retention and more of a bonus that allows employees to focus on more strategic pursuits that require human intelligence. Further information on the benefits of RPA should be wide-spread to employees, so that they are able to understand the benefits that automation can have on their work-life and mental health.

According to a study, “bored workers are 2 times more likely to leave a company”[1]. Frustration with the lack of opportunities for growth, as well as a lack of creativity required leads to employee dissatisfaction and subsequently, lower employee retention. Boredom in the workplace can also be directly related to mental health issues arising from work, which in turn leads to a less productive and happy workforce.

RPA can be used to automate most manual processes such as data entry, data validation, data migration, etc. On a daily basis, employees are burdened with these tasks that take up a lot of time and often, due to the sheer repetitiveness of the task, are executed through short-cuts that can lead to human error. Furthermore, they are a burden on employees who have other important tasks to complete. For example, a study conducted in the US[2] found that for every hour of a doctor’s time with a patient, there were two hours of administration to complete. These unnecessary hours take time away from real medical issues, as well as personal lives, leading to a lower employee morale.  In the UK, available data shows that the average appointment time with a GP is less time than patients in other developed countries. By using RPA to execute repetitive admin, time can be given back to GPs in order to enable extra time with appointments.

Nowadays, with the phenomenon of ‘degree inflation’: most jobs require a bachelor's degree, even if they ordinarily did not require one (and even may not require one now). Graduates who have specialized in a particular subject for several years are less likely to want to perform administrative tasks, as they are below their skill levels. Organizations need to provide better opportunities for personal development – and RPA is by far one of the best ways to do so. Investments made in the workforce will then have positive impacts such as increased efficiency, employee retention and revenue.

If your organization is seeing increased employee turnover or you want to increase productivity, then get in touch with one of our experts. Our platform VenAutomate is the World’s first end-to-end Autonomous Automation solution to deliver ready-to-use automation by automating everything in the process. VenAutomate is a no-code solution, making it possible for business users without technical know-how to deliver Robotic Process Automation.

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[1] Udemy Workplace Boredom Study

[2] Annals of Internal Medicine